Terms and Conditions of Sale

Orders

Orders for the hire of equipment must be confirmed in writing and must state all accessories required. The Customer shall be responsible for ensuring the equipment is suitable for their purposes.

Any specification and information provided by AB Lighting is approximate and should not be regarded as definitive. Such information is only to be used for guidance.

Following confirmation, should the customer subsequently cancel or reduce the order the following will apply:

• Within 7 days of the start of the contract, 50% of the hire will be chargeable and a restocking fee may also be applied.
• Within 48 hours of the start of the contract the full hire will be chargeable.

The Customer must not modify or attempt to repair the equipment without the written consent of AB Lighting. If, on return, we suspect any work has been carried out on the equipment then Inspection, Testing and repair charges will apply.

The Equipment must only be used in the location specified by the customer at the time of the order. If the equipment is found to be in use at an alternative location we reserve the right to cancel the contract and the equipment must be returned immediately. Full charges will still apply.

The Equipment must NOT be used outdoors unless this intention has been made clear at the time of the order and accepted by AB Lighting in writing.

Spare Units

Where spare units or parts have been provided free of charge, these must only be used in the event of a failure of an identical unit hired as part of the same order. Lamp and Usage hours are monitored and should an item supplied as a Spare be found to have been used in circumstances other than a unit failure, then we reserve the right to charge for the Spare unit at the same rate as similar hired units.

Returns

Equipment returned late will incur additional charges. Such charges will include a proportional additional hire charge and may include compensation of lost revenue where the equipment was due out to another customer.

Delivery

Delivery and Collection will be charged for. All equipment will be suitably packed and all such packaging must be used to return. We reserve the right to substitute alternative items where necessary to fulfill the order. Where the replacement item has a higher rental charge than the original, the lower of the two prices will be charged.

Damage, Shortages or Loss

On receipt of the order, if any damage or shortage is found AB Lighting must be informed immediately by telephone and then in writing within 24 hours. Any damaged equipment must be retained and returned with the rest of the order in the normal way. The Company will make every effort to supply replacement equipment in the event that an item is unusable. Failure to notify the Company immediately of any shortage or transit damage may result in the Customer being charged for its repair or replacement.

The Hirer will be charged for any equipment lost or damaged whilst in their care. AB Lighting undertakes to maintain equipment when used under normal working conditions but the hirer accepts full responsibility for any damage, howsoever caused, whilst the equipment is in their possession. Insurance It is the Hirer’s responsibility to fully insure all equipment against loss or damage whilst it is in their possession on in transit.

Lamps

Replacements for blown Lamps are supplied free of charge provided the blown lamp is returned undamaged to AB Lighting. At least one spare Lamp will be supplied for each Lantern type hired, but exceptions apply where a blown lamp may cause internal damage to the Lantern, in which case AB Lighting must be contacted immediately for support. All Lamps, spare or blown, will be charged for if not returned. All lamps returned damaged will be charged for regardless of cause.

Cables

All cables are dispatched coiled and tied and must be returned in the same condition. If cables are returned in an unacceptable condition a recoiling charge may be applied.

Pat Testing

All equipment is Pat Tested to comply with current safety regulations. We do not supply individual Pat Test Documents for each item but can supply a Letter confirming our Pat Test Policy if required.

Installation

A competent electrician must install all electrical equipment. AB Lighting cannot be held responsible for any personal injuries or damage to property caused by the use of the supplied equipment. All our equipment is tested for electrical safety in accordance with current safety requirements.

Rigging

When rigging cables and equipment only LX tape or Cable Ties should be used to secure items in place. Gaffer Tape leaves an adhesive residue and we may charge for cleaning such residue from our equipment.

When rigging heavy items, such as moving lights, onto overhead fixed bars, such items should be hoisted with a double rope system for safety.

Licensing

Our Radio Mics are supplied with a PFMG License with up to 18 frequencies. Should more frequencies be required we can provide these through PFMG by prior arrangement.

It is the Hirers responsibility to obtain all necessary Licensing for the use of Pyrotechnics and Special Effects. It is the Hirers responsibility to ensure the Operator of Pyrotechnic equipment and Effects is fully qualified and follows all current safety procedures. AB Lighting cannot be held responsible for any damage or personal injury caused in using such equipment or effects.

Charges

All hire is based on a period of one week, whether the equipment is in use or not. At our discretion we may grant a period of grace over weekends. Promotional Discounts may be available for short hires and for longer hires. Discounts may also be available to Registered Charities and Educational establishments on weeklong hires. A minimum order value may apply to qualify for the discount. AB Lighting reserves the right to charge a deposit plus the full hire cost in advance of the hire. Long term hires of 6 weeks or more may be Invoiced on a monthly basis throughout the term of the hire.

Payment

Where credit is approved, payment in full must be received within 30 days of the Invoice Date. Failure to make payment on time may result in late payment charges being applied to the customer account at our discretion. Repeated late payment may result in credit account facilities being withdrawn. On long hires, invoices will be raised on a monthly basis.

Ownership

All equipment remains the property of AB Lighting and the Customer undertakes to look after it and return it in as good